時代廣場派拉蒙酒店-住客評論

Guest（Couple） 2025-12-01
It's a great hotel location wise and the foyer is amazing with a lounge and bar and live music. The room was clean and size is expected for new York but there was no hair conditioner provided or a fridge but the ice machine and filtered water machine was excellent Love the building interior very classic the cafe onsite also does good coffee if you're not from the US and want a real coffee Lifts were very quick but the room climate control system was a bit confusing you would turn it off but it still kept going and making the room too hot For the price though and location it was well worth it
酒店回復：
Thank you for your thoughtful review. We’re so pleased to hear you enjoyed our location, the foyer, and the atmosphere with the lounge, bar, and live music — it’s great to know the building’s classic interior and café made a positive impression, especially the coffee and water/ice stations. We’re also glad you found the room clean and the elevators quick and efficient.We appreciate your feedback regarding the missing hair conditioner, the absence of a fridge, and the room climate control system. We’re sorry for any confusion or discomfort this caused, and your comments have been shared with our team for review.Thank you again for highlighting what you enjoyed about your stay, and we’re glad you felt the experience was good value for the price and location. We hope to welcome you back again in the future.Paramount Hotel
Guest（Other） 2025-12-01
The biggest highlight about the place was not the location… but the staff at reception. I checked in on the 26th of December and the lady that helped me out (who started her shift at 12pm) was fantastic. So helpful and really assisted me. She remembered me from a couple nights earlier when I asked her to help me as I need to change my reservation and she went above and beyond to help me out. I wish I could remember her name but it was an uncommon name and I think I pronounced it wrong when I asked her in the first place. She knows who she is because I think is genuinely like that with all guests. Management… reward her. I’d be more than happy to identify her if ever I came back. However, one major negative was that someone who worked for the place went through our property and valuables were taken. If it’s meant to be a trusted service provided, stolen property does not build said trust. But the location is fantastic, the singer in the lobby that performs some nights is also amazing. The bathroom in the room we stayed in was weird because the toilet was positioned in an awkward way where we couldn’t even properly sit on the toilet… we had to use it side saddled. Overall, we loved the bed as it was so comfortable. Reception staff (specifically the lady I mentioned above) was extremely helpful. Housekeeping was a little slow. The bag storage was untrustworthy. Music was great. Bathroom was weird. Excellent location. I’d 100% go back… this time not using the bag storage.
酒店回復：
Thank you very much for taking the time to share such detailed feedback. We’re truly delighted to hear about your positive experience with our reception team, especially the team member who assisted you on December 26. Your kind words about her professionalism, memory, and willingness to go above and beyond mean a great deal, and we will be sure to share this recognition with our management team; feedback like yours is exactly how outstanding staff are acknowledged and rewarded.At the same time, we are extremely concerned to learn about your experience with missing property. Please accept our sincere apologies for the distress this caused. Any report of lost or stolen items is taken very seriously, as trust and guest security are of the utmost importance to us. We regret that this situation impacted your confidence in our bag storage service and encourage you to contact hotel management directly so this matter can be reviewed and investigated thoroughly.Thank you as well for your comments regarding housekeeping timing, the bathroom layout, and the overall comfort of the room. We’re glad to hear you enjoyed the bed, the live music in the lobby, and our location, even as we recognize there are areas that clearly need improvement.We appreciate your honesty and your thoughtful feedback. Despite the challenges you experienced, we’re grateful you would consider staying with us again, and we hope to have the opportunity to provide you with an even better and more secure experience in the future.Paramount Hotel
Guest（Solo traveler） 2025-11-01
a very good location hotel, just some step away from the Times Square, and really like the lobby vibes, also friendly staffs!
酒店回復：
Thank you for telling us about your stay at Paramount Times Square. We are glad to hear that you enjoyed your time with us and hope to see you again soon. If we can help with anything else please don’t hesitate to get in touch!Paramount Times Square
Guest（情侶） 2025-11-01
房間還可以，淋浴水有點小，密封窗子不能開，入住期間電梯出現了故障，沒有提供飲用水，沒有冰箱，不提供微波爐。
酒店回復：
Thank you for your feedback. We’re glad to hear the room was generally okay, but we apologize for the inconveniences you experienced during your stay. We’re sorry about the low shower pressure and understand how the sealed windows may have made the room feel stuffy.We also apologize for the elevator outage and for the absence of amenities such as complimentary drinking water, a mini-fridge, and a microwave, which can certainly affect overall comfort. Your comments have been shared with our management and maintenance teams so these concerns can be reviewed and addressed where possible.We appreciate you taking the time to let us know and apologize again for the inconveniences. We hope to have the opportunity to provide a more comfortable experience in the future.Paramount Hotel
Guest（獨自旅游） 2025-11-01
酒店位置非常好。離時代廣場僅三分鐘路程，離百老匯劇院區十分鐘左右。就在七大道和六大道之間的46街，非常方便。唯一的是東西都很貴，一瓶小可樂需要4美元，麥當勞普通套餐平均一個人大約20美元，飲料不可以refill。停車場每天60美元，離酒店步行八分鐘需要過一個路口。但這里每一條橫路都是單行線。高峯時開車100米堵車20分鐘是常態。紐約中央公園的秋色非常美。
酒店回復：
感謝您與我們分享您在派拉蒙時代廣場酒店的入住體驗。我們很高興得知您在我們酒店度過了愉快的時光，并期待很快再次見到您。如果您還有其他任何需要，請隨時與我們聯系！派拉蒙時代廣場酒店
Guest（商務旅客） 2025-10-01
飯店很小，設備也老舊，但位置好，還還算乾凈。
Guest（家庭旅游） 2025-10-01
這個酒店位置超好，在時代廣場旁邊，對面百老匯，曼哈頓非常中心的位置。房間略小，不過還比較舒適，比較推薦。
酒店回復：
感謝您的好評。我們很高興得知您喜歡我們酒店優越的地理位置，毗鄰時代廣場和百老匯，也喜歡舒適的客房。感謝您的推薦，我們期待您再次光臨，在曼哈頓中心地帶享受又一次愉快的住宿體驗！
Guest（Traveling with friends） 2025-08-01
We loved it. Clean and quick. Staff is very helpful. Will cone again
酒店回復：
Thank you for telling us about your stay at Paramount Times Square. We are glad to hear that you enjoyed your time with us and hope to see you again soon. If we can help with anything else please don’t hesitate to get in touch!Paramount Times Square
Guest（Solo traveler） 2025-08-01
乾凈整潔！地理位置優越！非常適合一個人旅行
酒店回復：
Thank you for taking the time to share your feedback. On behalf of our entire staff at Paramount Times Square we apologize for the concerns you shared about your experience at this hotel. I have addressed this with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.Paramount Times Square
Guest（情侶） 2025-08-01
酒店就在時代廣場邊上，臨近地鐵站，走路都可輕易到達。畢竟是發達國家，晚上去游客區逛街或者坐地鐵還是基本安全的，完全可以放心。服務員很熱情。不好的點在于行李寄存要收費，而且按件收，箱子上放個包算2件。

時代廣場派拉蒙酒店

客戶評價 由實住客人提供的真實點評

Guest（Couple） 2025-12-01

Guest（Other） 2025-12-01

Guest（Solo traveler） 2025-11-01

Guest（情侶） 2025-11-01

Guest（獨自旅游） 2025-11-01

Guest（商務旅客） 2025-10-01

Guest（家庭旅游） 2025-10-01

Guest（Traveling with friends） 2025-08-01

Guest（Solo traveler） 2025-08-01

Guest（情侶） 2025-08-01

客戶評價由實住客人提供的真實點評